Privacy Policy
Mar 7, 2018
This Privacy Policy discloses the privacy practices for the Poke and various related Services. We are committed to protecting your privacy online. We will only use your Personal Data (defined as information or pieces of information that identify you as an individual, such as a name and address or name and financial information) to provide services to you, as required by our agreements with you.
Your privacy is important to us. We have prepared this Privacy Policy to explain how Poke App (collectively, the "App") and various related Services collect, use, and protect the information required to provide our telephony services.
Information We Collect
When you interact with us through the App or the Services, we may collect Personal Data and other information from you, as further described below:
Personal Data That You Provide Through the App:
We collect Personal Data from you when you voluntarily provide such information such as when you register for access to the Services, use certain Services, contact us with inquiries or respond to one of our surveys. Wherever Poke collects Personal Data we make an effort to provide a link to this Privacy Policy.
By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Poke and the authorized third parties referred to herein located in the United States.
Non-Identifiable or Aggregated Data:
When you interact with us through the App or Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Poke may store such information itself or such information may be included in databases owned and maintained by Poke affiliates, agents or service providers. This App may use such information and pool it with other information to track, for example, the total number of visitors to our App, the number of visitors to each page of our App, the domain names of our visitors' Internet service providers and how our users use and interact with the Poke Service. Also, in an ongoing effort to better understand and serve the users of the Services, Poke often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis. We may share this non-identifiable and aggregate data with its affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Our Use of Your Personal Data and Other Information:
Poke uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. Poke and its subsidiaries and affiliates (the "Related Companies") may also use your Personal Data and other personally non-identifiable information collected through the App to help us improve the content and functionality of the App, to better understand our users and to improve the Services. Poke and its Related Companies may use this information to communicate with you regarding the Services or to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. Note however that as user of the Service you cannot "opt-out" of some administrative communications that are reasonably necessary to the Service, such as billing or service notifications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
If Poke intends to use any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.
Our Disclosure of Your Personal Data and Other Information:
Poke is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
911 Calls and Requests for Emergency Assistance. NOTE THAT THE SERVICE CAN NOT AND SHOULD NOT BE USED FOR 911 OR EMERGENCY CALLING. However, if you attempt to contact emergency services via the Service, we may provide personally-identifiable location information to a public safety answering point; emergency medical service provider or dispatch provider; public safety, fire service, or law enforcement official; or hospital emergency or other medical care facility. As permitted by law, we may also disclose personally-identifiable location information without a user's consent in an emergency situation involving risk of death or serious physical harm, such as to a user's legal guardian or members of a user's immediate family or to database management services or information providers solely to assist in delivering emergency services.
Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.
Agents, Consultants and Related Third Parties: Poke, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: Poke may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation or valid legal process, or (ii) act in urgent circumstances to protect the personal safety of users of the App or the public.
Your Choices
You can use the App without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.
Our Deletion of Your Personal Data and other information:
One of the features of the Services allows you to " erase", or delete, individual phone numbers from your phone at any time, as well as automatically upon the expiry of a number that you elect not to renew. If you delete a number via this feature, we delete all of its history and message content from the application on your phone and from our primary working server.
Exclusions
This Privacy Policy does not apply to any Personal Data collected by Poke other than Personal Data collected through the App or Services. This Privacy Policy shall not apply to any unsolicited information you provide to Poke through this App or through any other means. This includes, but is not limited to, information posted to any public areas of the App, such as bulletin boards (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and Poke shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.
Children
If you are under the age of 13, please do not use or submit any Personal Data through the App. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to use provide Personal Data on this App. If you have reason to believe that a child under the age of 13 has provided Personal Data to us through this App, please contact us, and we will endeavor to delete that information from our databases.
Users From Outside the United States
The Services are hosted in the United States and user of the Services is governed by United States law. If you are using the Services from outside the United States, please be aware that your Data may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Services, you consent to your Data being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.
Security
Poke takes reasonable steps to protect the Personal Data provided via the App from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you send to us or transmit via the services.
Modifications of Privacy Policy
Poke reserves the right, at our discretion, to change, update or modify this Privacy Policy at any time. Any such change, update or modification will be effective immediately upon notice, which Poke may provide by any means, including, without limitation, posting on the notifications within Poke applications, electronic mail, or from the privacy link on the App Store page. Your continued use of the Poke App and/or any Poke products and services following the posting of changes will mean you accept those changes. Use of information that we gather is subject to the Privacy Policy in effect at the time of use.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please send us with the support feature in our app. If we receive formal privacy-related complaints, it is our policy to use reasonable efforts to communicate with the complaining party about its concerns to resolve privacy complaints.